Shipping Policy

Shipping Information

Thank you for shopping with Shavys.

We are a Belgium-based online store offering genuine Baltic Amber jewelry sourced from Lithuania, as well as jewelry made from genuine leather and natural wood.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Destinations

We currently ship to Belgium and other countries within the European Union.

If your country is not available during checkout, please contact us before placing an order.

Estimated Delivery Times

Estimated delivery times are as follows:

  • Belgium: 2–5 business days

  • European Union: 4–10 business days

  • Other destinations (if applicable): 7–21 business days

Please note that delivery times are estimates and may vary due to courier delays, customs procedures, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated during checkout and displayed before payment is completed.

Any applicable shipping charges will be clearly shown before you place your order.

Order Tracking

Where available, tracking information will be provided by email once your order has been dispatched.

Customers are responsible for ensuring that the shipping address provided is accurate and complete.

Lost or Delayed Shipments

If your order has not arrived within the expected delivery period, please contact us and we will work with the shipping carrier to investigate the issue.

While we will do our best to assist, we cannot guarantee delivery dates and are not responsible for delays caused by circumstances beyond our control.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the package and products.

We will review the claim and work towards a suitable solution as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Shavys
Email: shavys@shavys.be
Phone: +32474021593
Address: August Vermeylenstraat 147