Privacy Policy

Introduction

At Shavys, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Business Information

Shavys

Address: August Vermeylenstraat 147
Email: shavys@shavys.be
Phone: +32474021593
BTW: BE1033476503

Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

Order Information

  • Products purchased

  • Order history

  • Payment status

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Communicate regarding orders and enquiries

  • Improve our website and services

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

Payment Processing

Payments are processed through secure third-party payment providers.

We do not store or have access to your full payment card details.

Payment providers may collect and process information necessary to complete your transaction in accordance with their own privacy policies.

Sharing of Personal Data

We may share your information with trusted third parties only when necessary, including:

  • Shipping and delivery providers

  • Payment service providers

  • Website hosting providers

  • Legal or regulatory authorities where required by law

We do not sell or rent your personal data to third parties.

Cookies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used for:

  • Website performance

  • Shopping cart functionality

  • Analytics and website improvement

  • Security purposes

You may manage or disable cookies through your browser settings.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes and enforce agreements

Your Rights Under GDPR

If you are located within the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your personal data

  • Restrict processing of your personal data

  • Object to certain processing activities

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your GDPR rights, please contact us:

Shavys

Address: August Vermeylenstraat 147
Email: shavys@shavys.be
Phone: +32474021593
VAT Number: BE1033476503