Shipping Policy

Thank you for shopping with Shavys.

We are a Belgium-based online store offering genuine Baltic Amber jewelry sourced from Lithuania, as well as jewelry made from genuine leather and natural wood.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Destinations

European delivery

We currently deliver throughout Belgium and most countries within the European Union. Every order is securely packaged to protect our genuine Baltic amber jewelry, leather jewelry, wooden jewelry, and leather wallets during transit. We deliver to European countries like:

France, the Netherlands and Germany: €7.50 shipping cost, with an estimated delivery time of 2–4 business days.
Other available European destinations: a minimum order value of €100 applies. Shipping costs €11.50, with an estimated delivery time of 3–5 business days.

If an order does not meet the minimum value required for its destination, no shipping method will appear at checkout.

Estimated Delivery Times

Estimated delivery times are as follows:

Belgium: 1–2 business days
European Union: 4–10 business days

Please note that delivery times are estimates and may vary due to courier delays, customs procedures, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated during checkout and displayed before payment is completed.

Any applicable shipping charges will be clearly shown before you place your order.

Order Tracking

Where available, tracking information will be provided by email once your order has been dispatched.

Customers are responsible for ensuring that the shipping address provided is accurate and complete.

Lost or Delayed Shipments

Although delivery estimates may be affected by circumstances beyond our control, we remain responsible for ensuring that your order is delivered in accordance with applicable consumer law. If delivery is significantly delayed, please contact us so that we can investigate and provide an appropriate solution.

Damaged Packages

If your package or products arrive visibly damaged, please contact us as soon as possible, preferably within 48 hours of delivery, and provide photographs of the packaging and products.

Reporting damage quickly helps us investigate the matter with the shipping carrier. Failure to report within 48 hours does not affect your statutory consumer rights or legal guarantee.

We will review the issue and work towards an appropriate solution as quickly as possible.